FAQ

We are here for all your important questions

Services and Fit

Our clinicians can treat clients starting as young as 5 through 70+.

Cairn Psychotherapy Group provides individualized care for children, adolescents, adults, couples, families, and older adults. We support people navigating emotional, behavioral, relationship, family, school, parenting, and life-transition concerns.

The right clinician and service depend on your needs, goals, location, and availability. For a more detailed list of specific symptoms we treat please use this link to Learn more, Types of Therapy.

Cairn offers ADHD evaluations. The evaluation process requires a minimum of two appointments, one with a clinician and at least one appointment with a medical provider.

Yes. Medication management is available for eligible clients who are actively engaged in therapy with a Cairn clinician. Review our Clinicians

You do not have to make that decision alone. Our administrative team will help guide you through the process of starting therapy and help match you with the appropriate clinician based on clinician experience and availability.

You can Contact Us to get started. While you wait to hear back from our team, you are also welcome to Review Our Clinicians to learn more about their backgrounds, specialties, and approaches to care.

Bilingual services are available in Spanish and Mandarin. Contact the office to request language-specific care and confirm current openings.

Our sessions are 53+ minutes each session for therapy and times vary for medication management.  You can expect to engage in psychotherapy weekly for the 4-8 weeks to help establish a treatment plan, build rapport and learn skills to improve the symptoms that brought you to seeking therapy.  From there you and your clinician will determine together the duration and frequency of therapy based on progress and your individual goals.

We do not provide court-ordered evaluations, forensic assessments, or intensive eating disorder treatment. If your needs fall outside our scope, we’ll do our best to refer you to a trusted provider.

Appointments and Locations

Contact us at 973-295-6729 or use the website’s approved inquiry or appointment link, Contact Us and Request an Appointment. Reaching out is a positive and important step. The team can answer questions about services, availability, insurance, locations, and telehealth before you schedule.

Cairn’s administrative team is available Monday through Friday from 9:00 a.m. to 5:00 p.m. If you Contact Us and Request an Appointment outside of operating hours we will return your call within 24 hours of us reopening.

Yes, we offer therapy and medication management by appointment only during the evenings, with limited psychotherapy availability on the weekends. Please Contact Us to check availability.

Yes. We offer in-person services at Florham Park and Springfield, New Jersey offices.

Yes. Telehealth is available to eligible clients.

Yes, we can provide therapy to clients in New Jersey, Florida, North Carolina, South Carolina, Utah, and Pennsylvania. Availability depends on clinician licensure, the client’s physical location at the time of service, clinical appropriateness, and scheduling.

Appointment times vary by clinician and service. Please call 973-295-6729 for current openings or click here to Contact Us and Request an Appointment.

We understand that schedules can change. If you need to cancel or reschedule an appointment, please Contact Us  at least 24 hours before your scheduled appointment date and time. Cancellations made with less than 24 hours’ notice and missed appointments will be subject to our cancellation fee, as explained in your intake paperwork.

Insurance and Payment

Cairn currently participates with Horizon Blue Cross Blue Shield, Aetna, Cigna, UnitedHealthcare, AmeriHealth, and Medicaid, and out of network billing. Insurance participation can vary by clinician and plan. Please  Contact Us  and your insurance carrier to verify benefits, network status, deductibles, copays, authorization requirements, and expected out-of-pocket costs before beginning care.

Self-pay appointments are available. Contact Us for current fees and accepted payment methods.

Privacy and Urgent Support

We take privacy seriously. Information shared at the time of booking and in therapy is confidential, with exceptions required or permitted by law, including certain safety concerns. Your clinician will review confidentiality, its limits, and communication practices with you at the beginning of care. Ask the office or your clinician if you have questions about privacy, parent or guardian involvement, or records.

In the United States, call or text 988 to reach  988 Suicide and Crisis Lifeline. Cairn’s website, contact form, email, and social media accounts are NOT emergency services and are not monitored continuously. If there is immediate danger, call 911 or go to the nearest emergency department. DO NOT wait for a reply from the practice in an emergency.

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